THE CUSTOM SONG COLLECTIVE
Terms and Conditions
(Last Updated: February 2026)
1. Definitions
“Company”, “we”, “us”, “our” refers to The Custom Song
Collective.
“Client”, “you”, “your” refers to any person submitting a
consultation form, commissioning a song, or making payment.
“Song” refers to the bespoke musical composition
including lyrics and audio recording produced by us.
“Preview” refers to the 20–30 second sample audio
provided prior to full payment.
“Final Song” refers to the completed high-quality audio
and accompanying lyrics provided after payment.
2. Nature of Service
2.1 We provide bespoke, AI-assisted, human-directed song
creation services.
2.2 Songs are created using a combination of:
Client-supplied information
Creative writing
Artificial intelligence tools
Human musical judgement and refinement
2.3 We are not a fully automated instant-download
platform. Each project involves creative interpretation.
3. Free Consultation
3.1 The initial consultation is free and without obligation.
3.2 Submission of a consultation form does not create a
binding contract.
3.3 We reserve the right to decline a project at our
discretion.
4. Lyrics Approval Stage
4.1 Following consultation, we will provide draft lyrics
for review.
4.2 One reasonable round of lyric amendments is included
unless otherwise agreed.
4.3 Once lyrics are approved, the project moves to audio
production.
4.4 After approval, major structural changes may incur
additional fees.
5. Preview & Payment Process
5.1 After production, we will provide a short Preview
(approx. 20–30 seconds).
5.2 The Preview:
Will not contain a full verse and chorus together
Is not suitable for looping or reuse
Remains our property
5.3 Full payment is required before delivery of the Final
Song.
5.4 No licence is granted until payment is received in
full.
6. Copyright & Ownership
6.1 All copyright, intellectual property and master
recording rights remain the exclusive property of The Custom Song Collective.
6.2 Upon full payment, the Client receives a
non-exclusive licence to:
Play the song at their wedding or specified event
Use the song for private, personal purposes
Share privately with friends and family
6.3 The Client may not:
Resell the song
Upload to streaming platforms (Spotify, Apple Music,
etc.)
Use in commercial advertising
Claim authorship or ownership
Register the song with PRS or other collection societies
7. Public Performance Licence
7.1 The licence granted permits use at one specified
event.
7.2 Additional public performances require written
permission.
7.3 It is the Client’s responsibility to ensure their
venue holds appropriate public performance licences (PRS/PPL where applicable).
8. Delivery
8.1 Songs are delivered digitally in high-quality audio
format (MP3 or WAV unless otherwise agreed).
8.2 We are not responsible for compatibility issues with
venue sound systems.
8.3 Clients are advised to test playback prior to their
event.
9. Refund Policy
9.1 Due to the bespoke nature of the service, all
payments are non-refundable once the Final Song has been delivered.
9.2 If a Client chooses not to proceed after receiving
the Preview, no payment is due.
9.3 Minor post-delivery adjustments may be made at our
discretion.
10. Creative Interpretation
10.1 The Client acknowledges that songwriting is a
creative process.
10.2 While we take care to reflect the Client’s story
accurately, artistic interpretation is inherent in bespoke composition.
10.3 We do not guarantee specific emotional reactions or
outcomes.
11. Deadlines
11.1 Clients must provide accurate deadline information.
11.2 Expedited turnaround may incur additional fees.
11.3 We are not liable for delays caused by incomplete
information or delayed responses.
12. Limitation of Liability
12.1 Our liability is limited to the amount paid by the
Client.
12.2 We shall not be liable for indirect or consequential
loss.
13. Privacy
13.1 Personal information is used solely for the purpose
of producing the commissioned Song.
13.2 We will not sell or share Client data with third parties
except as required for secure payment processing.
14. Governing Law
These Terms are governed by the laws of England and
Wales.
Any disputes shall be subject to the jurisdiction of the
English courts.
15. Miscellaneous
Images, photographs, and visual materials displayed on our website are for
illustrative purposes only. Such images may depict models, fictional scenarios,
or digitally created content and are not intended to represent actual persons,
organisations, or locations. Any resemblance to real persons, living or
deceased, real organisations, or real places is purely coincidental.